Terms of Business
FOR THE AVOIDANCE OF ANY DOUBT: ANY person, entity entering into any agreement with Redhound Studios Limited shall be understood to be in acceptance of and bound by ALL of the terms and conditions outlined herein.
Should any of these terms and conditions be found to be unacceptable or in direct contravention of other agreements a director of Redhound Studios Limited should be informed immediately. This may result in immediate termination of services.
Definitions
In these Terms and Conditions of business the following definitions apply.
“Supplier” means Redhound Studios Limited.
“Client” means the person, firm or corporation body together with any subsidiary or associated company as defined by the Companies Act 1985 to whom Supplier will be creating work.
“Work” is defined as the activity of creation, intermediate review, consultancy, supply of/and digital assets as requested by the Client as conducted by the Supplier.
“Order” Any Work requested by the Client which is agreed to in writing by the Supplier. Verbal agreements are not binding under this agreement. Email will suffice as proof of order.
1. The Contract
a) These Terms and Conditions, including the details as set out in the Schedule of Work govern the supply of the services by the Supplier to the Client to the exclusion of all other terms and conditions. Once the Client agrees to the Schedule of Work, the Service Agreement and these terms and conditions will become binding. No variation or alteration of these terms shall be valid unless approved by a director of Redhound Studios in writing.
b) The Schedule of Work can be updated by mutual agreement, but must be documented in writing to be effective.
2. Liability Limitations
a) The Supplier’s liability shall be strictly limited to the total cost of the work agreed upon under the Schedule of Work, to the fullest extent permitted by law. Under no circumstances shall the Supplier be liable for any indirect, consequential, incidental, or special damages, including but not limited to loss of profits, revenue, business opportunities, or anticipated savings, even if such losses were foreseeable or the Supplier was advised of the possibility of such damages.
3. Order Placement
a) Client orders for work from the Supplier must be submitted 1 calendar month ahead of the start date unless agreed with a director of Redhound Studios in writing.
b) Schedules must be agreed by both parties prior to commencement of work.
4. Consultation
a) The initial meeting with any client is free up to and including 1 full working day. Subsequent on-site meetings will be either absorbed into overall fees within a project (as agreed by the Client and Supplier at the start of a project) or billed separately from any scheduled work on an hourly basis to include transit time, meeting time and travel fees incurred.
5. Payment Terms
a) A non-returnable deposit is required to confirm and trigger the agreement. The amount will depend on the duration of the work, as follows:
For work of less than 2 months (44 consecutive working days), a non-returnable deposit of 50% of the overall fee must be paid (and available in the company account) prior to work commencing.
For work of more than 2 months (44 consecutive working days), a non-returnable deposit of 33% of the overall fee must be paid (and funds cleared in the Supplier’s bank account) prior to work commencing. The Supplier will thereafter issue incremental invoices which must be paid within 30 days of issue to the Client. Incremental payments will typically be limited to blocks of work equivalent to £2,400 or £3,500 depending on the length of the project.
b) The remaining balance must be paid as follows:
The final 50% for short-term projects (under 2 months) must be paid within 14 days of completion.
Incremental invoices for long-term projects (over 2 months) must be paid within 30 days.
c) On completion of the work, the final invoice will be issued upon sign-off (approval) by the Client, who must pay the outstanding amount within 14 days.
d) If a project duration is 5 days or less and under £2,200, full payment on completion will be required.
e) The credit limit with any Client will not exceed £6,000 at any time unless agreed in writing by a director of Redhound Studios.
f) Late payments may result in suspension of services, and the Supplier will not be held responsible for delays caused by this.
g) The Supplier reserves the right to charge interest on overdue payments at 6% above the Bank of England base rate.
h) The work in whole will remain the property of Redhound Studios until full payment is made.
i) The Client has 5 days after submission of final work to request changes; after this period, the Supplier will assume sign-off, and invoices will be duly issued.
j) No new contracts will commence until all previous invoices are fully settled.
k) Confidentiality: The Client agrees to maintain confidentiality and will not disclose to any external individual, firm, or organization any details regarding fees and payments to the Supplier for services supplied, with the exception of legal obligations and disclosure to third-party Clients where the services of the Supplier are subcontracted through the Client. In such circumstances, the Client will inform the Supplier prior to commencement of work. In all cases, disclosure of fees must be on a need-to-know basis only.
l) VAT and Taxes: All fees are exclusive of VAT, sales tax, or taxes specific to the Client’s country of business. The Supplier will apply VAT at the prevailing rate at the time of invoicing.
m) Currency: Without exception, fees are in British Pounds Sterling.
6. Changes and Amendments to Work
a) Unless specified otherwise, reasonable changes will be limited to two (2) iterations per scheduled item. Additional changes will be billed at £60 per hour.
b) If excessive changes make the project untenable, the Supplier reserves the right to renegotiate or terminate, billing outstanding hours at £60 per hour.
7. Extensions
a) Contract extensions must be treated as new agreements and will only commence once all previous invoices are settled.
8. Intellectual Property & Ownership
a) All work remains the property of the Supplier until payment is received in full.
b) The Client may not use, publish, or resell unpaid assets.
c) Unless explicitly requested, the Supplier retains the right to use work for marketing and demonstration purposes.
d) The Supplier reserves the right to watermark work until payment is complete.
e) Alterations by the Client or third parties are restricted to adjustments for print quality, cropping, and text/logo overlays. Any other modifications require written approval from the Supplier.
f) The supplier will store all project assets including scenes, animation, lighting sets, textures virtual models and all associated free of charge for one full year from completion. No charge will be made for ongoing relationships where work for the same client takes place for up to one year. After one year, the Supplier retains the right to delete the files or supply them to the Client for a nominal fixed fee or can retain the assets at an agreed cost on a per year contract basis.
9. Indemnity
a) The Client indemnifies the Supplier against any claims, damages, or legal actions resulting from misuse, illegal content, or copyright violations related to supplied assets.
10. Force Majeure
a) The Supplier will not be liable for delays or failures due to circumstances beyond their control (e.g., war, strikes, pandemics, cyberattacks, supply chain issues).
b) Payments remain due for work already completed.
11. Termination
a) Termination follows the terms in the Service Agreement.
b) On termination, the Supplier will retain or delete confidential information as appropriate, but intellectual property rights remain intact.
12. General
a) These Terms are governed by English law.
b) If any term is deemed invalid, the remaining terms remain in effect.
c) Failure to enforce any term does not waive future enforcement.
d) The Client is responsible for reading and agreeing to all terms before entering into an agreement.
e) Changes do not affect ongoing contracts unless mutually agreed in writing.
This agreement becomes contractual as soon as work and fees have been agreed by both parties.